Welcome to MuzzGen!
This Privacy Policy explains how we collect, use, disclose, and
protect your personal information when you use our app. By
accessing and subscribing to MuzzGen, you agree to the terms
outlined in this Privacy Policy. If you do not agree with these
terms, please do not use the app.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of MuzzGen. It covers the
information we collect through the app, how we use it, and your
rights regarding your data.
2. Information We Collect
2.1 Information You Provide
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Personal Information: Username, Email address,
profile details and passwords when you register at MuzzGen.
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Payment Information: When you purchase a
subscription, payment details are processed by Stripe and In-app
purchases. We do not store credit or debit card numbers.
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Community Content or User Generated Content (UGC):
Post, comment, and interact within the app's community.
2.2 Information We Collect Automatically
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Account Activity: We collect data on how you
use the app, including your sharing of posts, interactions with
other users, and use of in-app features.
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Chatbot Interactions: Questions and responses
with MuzzGen AI chatbot (for internal training and app
improvement purposes only).
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Religious Practice Data: Salah logs, reminder
settings, and tracking data (stored locally or securely in your
account).
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Device and Usage Data: We collect your device
type and crash logs.
3. How We Use Your Information
We use your personal information for the following purposes:
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App Functionality: To provide and improve the
app's features, including community posts, responses to the AI
chatbot, salah tracking, and reminders.
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Account Management: To manage your account,
process payments, and communicate with you about your
subscription.
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User Support: Send optional reminders and
notifications and respond to your inquiries, and provide
customer support.
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Content Moderation: To review user-generated
content before it is added to the public library. We also ensure
safety and appropriate use of the community platform.
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Legal Compliance: To comply with applicable
laws and regulations, including CAN-SPAM Act / TCPA, Section 230
of the Communications Decency Act, COPPA, and California
Consumer Privacy Act (CCPA).
4. Data Sharing and Third-Party Integrations
We do not sell your data at any cost. We do not share your
personal information with third parties except in the following
circumstances:
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Third-Party Services: We utilize Firebase for
app functionality and Stripe for payment processing. These third
parties are contractually obligated to protect your data.
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Authorities: We may disclose your information
if required by law or to protect our rights, property, or
safety.
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AI Infrastructure Providers: To process chatbot
queries with anonymization whenever possible.
5. Your Rights and Choices
5.1 Access and Control
You can access, update, or delete your personal information
through your account dashboard. If you need further assistance,
please contact us at support@muzzgen.com.
5.2 Data Retention
We retain your personal information and associated data until you
delete your account or request its deletion. Afterward, your data
will be permanently removed from our systems.
5.3 CCPA Rights (Applicable For California Residents Only)
If you are a California resident, you have the right to:
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Request access to the personal information we have collected
about you.
- Request the deletion of your personal information.
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Opt out of the sale of your personal information (though we do
not sell your data).
To exercise these rights, please contact us at
support@muzzgen.com.
6. Security Of Your Information
We take reasonable measures to protect your personal information,
including encrypting user passwords. However, no system is 100%
secure, and we cannot guarantee absolute security.
7. International Users
MuzzGen is available for users worldwide. If you access the app
from outside the United States, please be aware that your
information may be transferred to and processed in the United
States.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically.
If we make material changes, we will notify you through the app or
via email. Your continued use of the app after the changes take
effect constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or your
personal information, please contact us at:
Email: support@muzzgen.com
